The past 3 weeks I have monitored another intermittent issue that is comically difficult to troubleshoot, this time related to the workflow infrastructure. End users report that list items fail to either create or copy between lists as expected (and defined in the business process workflows). I eventually opened a Microsoft Premier support case to sort this one out.
SharePoint Designer workflows (that have been in place for 6+ months and working normally) intermittently fail with the generic error message “The workflow could not create the list item…” or “The workflow could not update the list item…” while performing simple operations such as creating and copying list items. The ULS error code is 0x81020014.
End users report that list items fail to either create or copy between lists as expected (and defined in the business process workflows). The failures are intermittent and impact only some workflow instances. In a recent 5-hour window, I noted widespread workflow failures in the site collection, after which time behavior returned to normal.
Workflows that handle creating new list items and the copy of list items between similar lists will fail (abort) mid-process and not resume.
“The workflow could not create the list item. Make sure the list exists and the user has permissions to add items to the list.”
“The workflow could not update the item, possibly because one or more columns for the item require a different type of information.”
“Failed to cache field with id “{…}”, overwrite=0″
In the web front-end logs from the enterprise farm, we could see a number of failing workflow batches, a few list permission issues (producing the failing query messages), and registry access failures (producing access denied messages).
Since the issue seems to correct itself with time and only affects a single site collection, the root cause seems to be with the “object cache” for the publishing infrastructure feature. (We have publishing infrastructure enabled at the site collection level and then at the site level.)
http://coreboarder.blogspot.com/2014/02/failed-to-cache-field-with-id-overwrite0.html
innomin
April 14, 2015
Thank you very much! I hope this works
Kyle
April 22, 2015
Quite welcome.. I hope it works for you, too!